Shipping policy

Last updated: September 23, 2026

At Toit Studio, we take care to pack every order securely so that your pieces arrive safely.

Delivery Across Nepal

We deliver across Nepal through Nepal Can Move and our in-house delivery service.

Orders are typically delivered within 1–2 business days after order confirmation.

Delivery times may vary depending on your location, accessibility, public holidays, weather conditions, or circumstances outside our reasonable control.

Cash on Delivery

Cash on Delivery (COD) is available for domestic orders within Nepal.

Any applicable shipping or delivery charges will be shown or communicated during the ordering process.

International Delivery

International delivery can be arranged through:

  • DHL

  • FedEx

  • Cargo services

International shipping rates and delivery timelines vary depending on the destination, parcel size, weight, and selected delivery method.

For international orders, please contact us at:

toitstudionepal@gmail.com

Our team will provide the available shipping options, estimated delivery timeline, and applicable charges.

International orders may be subject to customs duties, taxes, import fees, or other charges imposed by the destination country. Unless otherwise stated, these charges are the responsibility of the recipient.

Delivery Information

Please make sure your:

  • Full name

  • Phone number

  • Delivery address

  • Order information

are accurate when placing an order.

Toit Studio is not responsible for delays caused by incorrect or incomplete delivery information provided by the customer. Additional delivery charges may apply if an order needs to be resent because incorrect information was supplied.

Delivery Delays

While we aim to meet our estimated delivery times, unexpected delays may occasionally occur because of courier operations, weather, public holidays, transportation disruptions, or other circumstances outside our reasonable control.

If there is a significant issue with your order, please contact us and we will assist you.

Damaged Deliveries

If your order arrives damaged, please notify us as soon as possible.

For the fastest resolution, we recommend recording a continuous unboxing video and contacting us with your order number, photographs, and video within 12 hours of delivery whenever possible.

Please refer to our Return & Refund Policy for complete details.

Shipping Enquiries

Email: toitstudionepal@gmail.com